I seriously edited my last blog and for good reason. As you can tell, I don't update my blog anymore so I forget about what I've written. Well, I seriously bagged on Aspen Ridge Management and Brookview Apartments in my most recent blog.
The thing is, later the day I wrote the blog, I worked through e-mail with a woman named Hilary. I'm not sure what her position is with the company, but she's the one constantly answering my e-mails even on weekends and after hours. I wrote what I thought was a calm, temper-free e-mail (although I'm definitely biased) explaining my concerns and how I felt it was simply not fair what happened in my apartment. Based on recommendations from BYU, I wrote an e-mail requesting specific...recompense? Compensation? Is that the right word?
Anyway, Hilary wrote me back almost immediately explaining why certain things happened the way they did (which was actually understandable and made me feel like a dick because I may have, just maybe overreacted). She was completely kind, not at all on the defensive or offensive. She just responded to my request.
I left part of deciding how to work things out up to her discretion. I expected to receive a portion of what I wanted, but she responded with a much more generous offer than the things I asked for.
Never have I actually had a landlord/management company that is so accommodating, reasonable, and willing to do anything in it's power to keep their tenants happy.
I now feel quite bad about ragging on Aspen Ridge in my blog because it was a completely unfair representation of their management style and their go-the-extra-mile customer service. So just know, if you ever live in one of the complexes managed by Aspen Ridge, you will be in good hands. I will definitely live under their management again. You can put money on that.
In other news. Noah Baumbach's latest film, 'Margot at the Wedding' was truly inspiring. As somewhat of an experimental film, the movie does not follow a specific plot line but allows the incredibly well developed characters to take us where they may.
The film follows a family of intelligentsia on the East coast who can't help but manipulate and hurt each other. The best part is, they're smart enough to know what they're doing. The characters are so real, you can see at least a part of the worst of them in yourself. It's a hilarious, yet uncomfortable film to watch. Baumbach is truly one of the more gifted young directors of our generation.
Showing posts with label BYU Housing. Show all posts
Showing posts with label BYU Housing. Show all posts
Thursday, January 10, 2008
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